21+ Only — Safe Gaming

ci44's Commitment to Responsible Gaming

Let entertainment be a source of fun — not worry. ci44 gives you all the tools and support you need to enjoy games safely and with awareness.

Why Is Responsible Gaming Important?

Responsible Gaming at ci44 is not just a policy — it is our core commitment. We believe online betting and casino gaming should be purely for entertainment and should never be a cause of personal financial problems or mental stress.

We have introduced various tools and features to help our platform users build responsible gaming habits. From setting deposit limits to the self-exclusion feature — ci44 is always by your side.

Remember: gambling or gaming is simply a form of entertainment. It is not a source of income, and it should never become one. Only play with money that, if lost, will have no negative impact on your daily life.

Important Warning

Take a break immediately if you notice any of the following signs:

  • Repeatedly gaming to chase losses
  • Hiding gaming from family or friends
  • Playing with borrowed money or by breaking into savings
  • Being unable to stop gaming
  • Sleep problems or anxiety related to gaming

Our Protection Tools

Setting Deposit Limits

You can set a specific maximum cap on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately. A request to increase a limit is approved subject to a 24-hour cooldown period, so you have enough time to make the decision.

Loss Limit

Set in advance the maximum amount of loss you are willing to accept within a given time period. Once this limit is reached, ci44 automatically suspends your session and sends you a warning message. This makes it easier to keep financial losses under control.

Time Limits and Breaks

Set a time limit for each gaming session. Once that time passes, the system will send you a reminder. You can also voluntarily take a break from gaming for 24 hours or more through the "Cool-Off" feature.

Self-Exclusion

If you feel gaming is getting out of control, activate self-exclusion at any time. This feature can be kept active for 6 months to 5 years or permanently. While self-exclusion is active, logging in to your account becomes completely impossible.

Reality Check

A pop-up message will appear at set intervals reminding you how long you have been playing and how much you have won or lost. This feature helps you maintain a realistic perspective on gaming.

Age Verification (21+)

ci44 strictly prevents those under 21 from registering and gaming. Age verification is mandatory when creating an account. To ensure the safety of minors, we reserve the right to investigate any suspicious account.

21+ Age Restriction

Gaming services at ci44 are open only to those aged 21 or above. This is not just a rule — it is our responsibility.

If a minor in your family tries to access an online gaming platform, take the following steps:

  • Install parental control software on your device.
  • Avoid running gaming sessions in front of your children.
  • Never share your ci44 login details with anyone.
  • If you suspect underage use, notify us immediately via live chat.
  • Always log out after gaming on a public or shared computer.

21+ Only

Tips for Healthy Gaming Habits

  • Set a budget before you start playing and stick to it.
  • See gaming as entertainment only — not as a way to earn money.
  • Do not game when you are stressed, tired, or have been drinking.
  • Instead of chasing losses, take a break after a set period of time.
  • Spend time with family and friends; do not let gaming cut you off from your social life.
  • Write down the result of each session in a notebook — it builds awareness.
  • Never play with borrowed money or emergency savings.
  • Set aside time every day for hobbies and physical exercise outside of gaming.

How to Activate Protection Tools

Log In to Your Account

Log in to the ci44 website with your registered ID and password.

Go to Account Settings

Click the profile icon in the top menu and look for the "Responsible Gaming" option.

Choose Your Preferred Tool

Deposit limit, time limit, cool-off, or self-exclusion — activate whichever tool you need.

Get Support

For any issue, contact us via 24/7 Bangla live chat — we are always ready.

Support and Contact

If you feel that gaming is creating problems in your life or in the life of someone close to you, do not delay — seek help. ci44's support team is ready to assist you with complete confidentiality.

Live Chat Support

24/7 Bangla live chat — the fastest way to get immediate help

Email Support

[email protected]

Hours of Service

7 days a week, 24 hours a day — Bangladesh Standard Time (BST, UTC+6)

Language Support

Full support available in Bangla

Enjoy ci44's World-Class Gaming Safely

Play responsibly and discover our entertainment games — cricket, slots, live casino, and much more.

Questions and Answers on Responsible Gaming

Log in to your ci44 account, go to the "Account Settings" menu, and select the "Responsible Gaming" option. There you can set daily, weekly, or monthly deposit limits separately. Reducing a limit takes effect immediately. A request to increase a limit is applied after a 24-hour review period.

Self-Exclusion is a tool that allows you to voluntarily close your account completely for a set period of time. This period can be 6 months, 1 year, 5 years, or permanent. While self-exclusion is active, you cannot access your account and no transactions are possible. It cannot be cancelled before the period ends.

The minimum age to use gaming services at ci44 is 21 years. Age verification is mandatory at the time of registration. Under no circumstances are those under 21 permitted to open an account. If any account is suspected, we reserve the right to re-verify age at any time.

A cool-off period can be taken from 24 hours up to 30 days. During this time you will not be able to log in to your account or place any bets. To activate a cool-off period, let us know via support live chat or enable it directly from your account settings.

Some common signs are: repeatedly betting more to chase losses; hiding gaming from family or friends; sleep problems or constantly thinking about games; playing with borrowed money or by breaking into savings; and being unable to stop even when you want to. If any one of these applies to you, contact ci44 support immediately.

Whatever balance you have in your account before activating self-exclusion will be kept safely. You will be able to withdraw that balance after the self-exclusion period ends. Withdrawal requests are generally not processed while self-exclusion is active; however, if there is an urgent need, please contact the support team.

Reality check notifications arrive every 30 minutes, 1 hour, or 2 hours according to your chosen interval. Each notification shows your total gaming time, total bets placed, and your wins and losses. At that moment you can choose to end the session or continue.

If you think someone you know is struggling with a gaming problem, first speak with them directly and with empathy. Listen without judgement and encourage them to seek professional help. ci44's support team is ready to offer confidential advice in such cases. Send an email to [email protected] or contact us via live chat.

Ready to Learn More and Play?

Visit our FAQ page to learn more about enjoying gaming responsibly. Or go to ci44 Casino, Slots, or Cricket Betting to browse our entertainment games.

Remember — responsible gaming and entertainment are equally important. 21+ Only